Job File Coordinator

Company Description SERVPRO Team Fox is a trusted leader in emergency restoration, serving communities from our location in Waldwick, New Jersey. We operate 24/7, providing rapid and high-quality recovery services for homes and businesses affected by water, fire, mold, storm damage, and more. Our services also include professional duct cleaning, biohazard remediation, fire remediation, water restoration and construction for both residential and commercial properties. As an independently owned SERVPRO franchise, we have a full-service reconstruction department that helps clients restore properties to superior pre-loss condition. We proudly serve New Jersey, New York, and Pennsylvania, and are equipped to deploy beyond the tri-state area for large-scale disaster recovery, maintaining high standards through continuous training and certification to IICRC industry standards. Role Description This is a full-time remote role for a Job File Coordinator. The Job File Coordinator will be responsible for managing job files, ensuring proper documentation, and maintaining communication with clients, team members, and other stakeholders. Daily tasks include organizing job files, coordinating tasks among team members, and providing exceptional customer service to clients. The role also involves training and recruiting new team members as needed and ensuring that all procedures comply with SERVPRO's standards. Requirements: • Experience in estimate writing preferably on Xactimate. • Handling Construction and or Mitigation work. • Dealing with Insurance Adjusters. Qualifications • Excellent Communication and Customer Service skills • Strong Organization Skills • Detail-oriented and able to work in a fast-paced environment • Proficient in using job management software and other relevant technology • Experience in the restoration industry is a plus