Campus is a company focused on guiding students through their admissions journey. As an Admissions Counselor, you will connect with prospective students, build trust, and guide them through the admissions process while managing a personal pipeline of outreach and follow-ups.
Responsibilities
- Build trust and rapport with prospective students through high-energy, student-centered conversations
- Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
- Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
- Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations
- Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
- Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
- Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
- Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
- Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off
Skills
- Bachelor's degree
- Clear, confident phone communication and strong written follow-up
- Comfort with metrics and performance targets
- Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
- Proven ability to manage a high volume of outreach and follow-up
- Experience in admissions, recruitment, sales, or another student/customer-facing role
Benefits
- Medical, Dental and Vision Insurance
- 401(k) match
- Fertility benefits via Carrot
- Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
- Take what you need PTO + paid holidays
- In-office lunches for our Atlanta office
- Social events - happy hours, birthday celebrations, holiday parties, & more!
- Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
Company Overview
Campus is an online college offering accredited degrees with live classes taught by a network of the world's top professors. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://campus.edu.
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