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Posted Apr 12, 2026

Associate Manager, Strategy & Operations – Customer Experience

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Associate Manager, Strategy & Operations – Customer Experience role at DoorDash. The team focuses on preventing and handling safety incidents on the platform. The role requires a highly analytical and detail-oriented operator who can navigate complex problem spaces and execute with precision in a fast-paced environment. Requirements • 4–6 years of experience in strategy & operations, business operations, consulting, or a related field in a fast-paced environment. • Strong strategic thinker who can break down complex problems, prioritize effectively, and develop clear, structured approaches to drive impact. • Highly analytical and can translate complex data into clear insights and actions. • Strong operator with exceptional attention to detail and a track record of executing effectively in high-pressure, ambiguous environments. • Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, and Operations. Benefits • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off and paid sick leave in compliance with applicable laws • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program