Job Description:
• Ability to support and clearly and thoroughly explain existing HR initiatives, policies, and procedures, mainly relating to benefits
• Provide clear and thorough information to caregivers while navigating through multiple platforms
• Manage questions from Caregivers with grace and tact, with a strong emphasis on providing a positive employee experience in every interaction
• Employment verifications, disability forms
Requirements:
• 3+ years of experience in an Benefits position covering several HR-related tasks, including benefits, employee onboarding, HR policies and payroll
• High Volume Phone Experience
• Exceptional verbal and written communication skills
• Strong critical thinking, problem solving, and decision making skills
• Ability to multitask and prioritize with a strong sense of urgency
• Detail-oriented
• Bilingual Spanish preferred
• Familiarity with Salesforce
Benefits:
• Competitive compensation
• Medical benefits
• Retirement plans
• Wellness programs
• Fun company events
• Ongoing learning opportunities