Interim HealthCare Inc. is a leading employer in the home care industry, dedicated to providing exceptional care and support to clients and employees alike. They are seeking a Client Service Representative who will assist in ensuring compliance with operational standards, schedule staff, and manage employee files while also providing hands-on caregiving as needed.
Responsibilities
- Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client scheduling for home care services
- Document job orders, receive referrals and assist with staffing orders
- Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
- Verify client insurance and assist with office functions such as marketing, payroll, on-boarding, interviews and collections
- Fill in as a caregiver as needed and provide training to care staff
Skills
- High School Diploma or equivalent
- Ability to pass a comprehensive criminal background check, TB & Drug screen
- Reliable transportation, driver's license is preferred but not required
- Reside within Santa Clara County, up to a 40-minute commute to Campbell, CA
- Ability to work under pressure and multi-task required
- Provide hands on caregiving services as needed
- Ability to work outside of normal office hours as needed
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills, attention to detail and computer software proficiency
- Home Care office experience highly desired
- Minimum of 6 months experience in healthcare or a related industry preferred
- Understanding of state and federal home care standards and regulations
Benefits
- $24.00/Hour
- Family-oriented culture that promotes work-life balance
- Online training, growth and ability to earn CEUs
- Tuition discounts through Rasmussen University
- Generous PTO
- Holiday Pay
- Medical/Dental/Vision & 401(k) Benefits
Company Overview
Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It was founded in 1966, and is headquartered in Sunrise, Florida, USA, with a workforce of 10001+ employees. Its website is http://www.interimhealthcare.com/.
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