Director – Technical Consultant

Job Description: • Own and lead Ramp’s full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals • Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs • Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals • Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp • Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling • Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices • Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated Requirements: • 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles • 5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment • Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field • Proficiency in IdP, HRIS, and/or ERP solutions • Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred • Exceptional communication, organizational, and project management abilities • Strong skills in engineering, system design, and technical specification writing • A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment • Proven ability to lead and inspire a team, driving results and fostering a collaborative culture Benefits: • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $10,000 per year) • Parental Leave • Unlimited AI token usage • Pet insurance • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed)