Entry Level Technical Data Entry Specialist - Remote
Job Openings Entry Level Technical Data Entry Specialist - Remote
About the job Entry Level Technical Data Entry Specialist - Remote
Arkestrois hiring for a Technical Data Entry Specialists to assist with a system conversion project.
What You’ll Do
• Reach out to internal users to confirm current system setup and availability for new application installation
• Use a remote desktop tool to sign in and download the new application on each user's device
• Guide the user through entering their current login information to access the new application
• Update documentation to ensure all users have been assisted
Skills / Experience You Will Need
• 2+ years of Customer Service related experience
• Technical savviness (but formal IT Support experience is NOT required)
• Strong attention to detail
• Ability to follow detailed process workflows
Primary Responsibilities
• Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
• Receive and thoroughly review documentation for errors, identify missing components and complete data entry
• Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time-sensitive deadlines
• Receive service documentation, scan, enter data and attach to orders