Are you a seasoned sales professional with a passion for driving growth and success in the Consumer Packaged Goods (CPG) industry? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! Arenaflex is seeking an experienced Client Account Manager to join our Large Customer Sales team, where you'll play a critical role in helping agencies and advertisers achieve their marketing objectives on our rapidly growing platform.
**About Arenaflex**
Arenaflex is a leading digital media company that's revolutionizing the way brands connect with their audiences. Our platform offers a unique blend of community-driven content, user-generated engagement, and data-driven insights that help brands build meaningful relationships with their customers. As a Client Account Manager, you'll be part of a talented team that's dedicated to helping our clients succeed in the ever-changing world of digital marketing.
**Job Summary**
As a Client Account Manager, you'll be responsible for collaborating closely with Client Partners to meet and exceed clients' marketing goals. You'll execute campaign launches from start to finish, deliver insightful optimizations to agency and client partners, and manage internal account operations to ensure seamless revenue delivery and troubleshooting. You'll also educate brands and media agencies on the value proposition and best practices of our platform, consult with clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans.
**Responsibilities**
* Collaborate closely with Client Partners to meet and exceed clients' marketing goals
* Execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
* Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
* Educate brands and media agencies on the value proposition and best practices of our platform
* Consult with clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
* Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
* Recognize and represent client needs and asks to cross-functional stakeholders
* Proactively and continually identify areas of improvement
**Required Qualifications**
* 5+ years of experience in advertising sales and account management, CPG client experience preferred
* Solid understanding of customer marketing funnel and traditional marketing ecosystem
* Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
* Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
* Tenacious and entrepreneurial approach to working through product, process, and client challenges
* Demonstrated ability to cultivate strong relationships with external partners
* Exceptional communication and interpersonal skills
* Ability to work in a fast-paced and unstructured work environment
* High attention to detail
* Proficiency in Excel preferred
* BA / BS degree or equivalent work experience
**Preferred Qualifications**
* Experience working with CPG clients and understanding of their marketing objectives and challenges
* Familiarity with digital marketing platforms and tools, such as Google Analytics and AdWords
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
* Experience working in a remote or distributed team environment
* Certification in digital marketing or a related field (e.g. Google Analytics, HubSpot)
**Benefits**
* Comprehensive Health benefits
* 401k Matching
* Workspace benefits for your home office
* Personal & Professional development funds
* Family Planning Support
* Flexible Vacation (please use them!) & Arenaflex Global Days Off
* 4+ months paid Parental Leave
* Paid Volunteer time off
**What We Offer**
At Arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, and we offer a range of benefits and perks to help you achieve it. As a Client Account Manager, you'll have the opportunity to:
* Work with a talented team of professionals who are passionate about digital marketing and customer success
* Develop your skills and expertise through ongoing training and professional development opportunities
* Collaborate with cross-functional teams to drive business growth and success
* Enjoy a competitive salary and benefits package that reflects our commitment to attracting and retaining top talent
* Participate in Arenaflex's Global Days Off program, which allows you to take a paid day off to recharge and refocus
**How to Apply**
If you're a motivated and results-driven sales professional with a passion for driving growth and success in the CPG industry, we want to hear from you! Please submit your application today, including your resume, cover letter, and any relevant work samples or references. We can't wait to hear from you and explore how you can contribute to Arenaflex's success!