We are seeking an experienced Data Entry Specialist to join our team at arenaflex in Raleigh, NC. As a key member of our Work for Warriors North Carolina (WFWNC) program, you will play a vital role in maintaining accurate client records, generating reports, and analyzing data to support employment assistance services for National Guard service members, veterans, and eligible family members. If you have a passion for working with veterans and are skilled in database administration, data analysis, and report generation, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading organization dedicated to providing employment assistance services to National Guard service members, veterans, and eligible family members. Our mission is to empower these individuals to achieve their career goals and improve their overall well-being. As a Data Entry Specialist, you will be part of a dynamic team that is committed to making a positive impact in the lives of our clients.
**Responsibilities**
As a Data Entry Specialist, your primary responsibilities will include:
* Maintaining, auditing, and updating program databases to ensure accurate client records
* Generating reports and analyzing data to support employment assistance services
* Verifying data coding aligns with entry system and procedural standards
* Applying Salesforce mainframe policy and data code changes
* Reviewing, scanning, and indexing records while updating client information
* Extracting and releasing information in accordance with established regulations
* Maintaining Salesforce files (e.g., error audits, log creation, and file purging)
* Resolving data inconsistencies and communicating effectively with government customers
* Developing solutions to address automation contingency plans
* Accessing automated programs to identify areas for Salesforce improvements
**Reporting & Compliance**
As a Data Entry Specialist, you will also be responsible for:
* Producing database reports and analyzing data for submission to WFWNC Director
* Preparing monthly compliance reports reflecting Army Command drilldown items
* Generating additional Salesforce reports as requested
* Preparing responses to client department questions for government approval
* Following regulations and WFWNC Standard Operating Procedure (SOP) guidance
* Safeguarding confidentiality of service member Privacy Act and HIPAA information
**Team Coordination**
As a member of our team, you will also be responsible for:
* Setting up and sharing work calendar with WFWNC Director and COR at the start of employment
* Updating shared calendar with events, meetings, and networking sessions
* Applying interpersonal skills to collaborate with internal stakeholders and clients
**Knowledge & Skills**
To be successful in this role, you will need:
* Knowledge of Veterans employment initiatives preferred
* Knowledge of privacy and data protection protocols (e.g. HIPAA, Privacy Act)
* Knowledge of standard office procedures
* Ability to interpret general direction and execute tasks independently
* Ability to work as a team member, manage time, and prioritize workload with little or no supervision
* Ability to analyze data patterns and trends to create comprehensive reports
* Ability to exercise sound judgment when handling sensitive and confidential information
* Strong organizational and communication skills (written and verbal)
**Background**
We are looking for candidates with:
* Experience in a military career field preferred
* Experience coordinating or supporting program or project activities required
* Two (2) years of experience in administrative database entry required
* Experience using the Microsoft Office Suite proficiently required
* Experience maintaining accurate, organized records in digital and physical formats required
* Experience using various software programs to maintain database files and prepare reports required
**Education**
A Bachelor’s Degree or five (5) years of experience in education, counseling, workforce programs, social services, or recruiting is required.
**Work Environment**
As a Data Entry Specialist, you will be working in a dynamic office environment with a low to moderate noise level. You will be required to sit for extended periods up to 100% of the time and occasionally move about to access file cabinets and use office equipment. You will also be required to reach overhead, bend, and lift objects of up to 10 lbs.
**Compensation & Benefits**
arenaflex offers competitive pay, comprehensive benefits, and job stability and security. We are an Equal Opportunity/Affirmative Action (EEO/AA) employer and welcome applications from qualified candidates.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for working with veterans, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
**Note:** arenaflex is an Equal Opportunity/Affirmative Action (EEO/AA) employer and welcomes applications from qualified candidates.