Join the Walmart Team as a Coach and Operations Manager Trainee
Are you a motivated and results-driven professional looking for a new challenge? Do you have a passion for leading teams, driving business growth, and delivering exceptional customer experiences? Walmart, one of the world's largest retailers, is seeking a talented Coach and Operations Manager Trainee to join our team in a remote location in the USA. As a Coach and Operations Manager Trainee, you will play a critical role in leading and developing teams, driving sales and financial performance, and ensuring exceptional customer experiences.
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world.
What You'll Do
As a Coach and Operations Manager Trainee, you will be responsible for:
- Leading and developing teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
- Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs).
- Driving the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in designated business area to confirm they are indexed to sales.
- Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively.
- Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs.
Key Responsibilities
Leadership and Team Development
- Lead and develop teams to achieve business objectives and customer satisfaction goals.
- Provide coaching, training, and feedback to associates to improve performance and development.
- Build and maintain relationships with key stakeholders, including associates, customers, and business partners.
Customer Experience
- Model and demonstrate exceptional customer service standards to store associates.
- Manage and support customer service initiatives, such as store of the community and community outreach programs.
- Ensure customer needs, complaints, and issues are successfully resolved.
Financial Performance
- Review and evaluate P&L statements to drive financial performance and sales.
- Manage and assist in budgeting, forecasting, and controlling expenses in designated business area.
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
Requirements and Qualifications
Minimum Qualifications
- 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility.
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
What We Offer
Competitive Compensation and Benefits
- Competitive salary.
- Multiple health plan options, including vision & dental plans for you & dependents.
- Financial benefits including 401(k), stock purchase plans, life insurance, and more.
- Associate discounts in-store and online.
Career Growth and Learning Opportunities
- Education assistance for Associate and dependents.
- Parental Leave.
- Pay during military service.
- Paid Time off - to include vacation, sick, parental.
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth.
Work Environment and Culture
At Walmart, we value a culture of inclusion, respect, and diversity. We believe that our associates are our greatest asset, and we are committed to providing a work environment that is engaging, challenging, and rewarding.
How to Apply
If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application today, and join the Walmart team as a Coach and Operations Manager Trainee!
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Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career with Walmart!
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