At blithequark, we're dedicated to transforming the healthcare landscape by providing cutting-edge medical imaging solutions that empower physicians to deliver faster, more accurate diagnoses. With a global presence and a commitment to excellence, we're seeking a skilled Customer Support Analyst to join our Night Shift Support team. As a critical member of our team, you'll play a vital role in ensuring our software is properly configured and working effectively for our customers worldwide.
Headquartered in Raleigh, NC, and Montreal, blithequark is a leading provider of medical imaging solutions, serving nearly 2,000 healthcare organizations across four countries. Our modern enterprise solutions have earned us a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report. With a team of nearly 800 employees, we're passionate about streamlining the flow of information, simplifying complex processes, and improving patient outcomes.
We're looking for an experienced Customer Support Analyst to join our Night Shift Support team, providing technical support for our InteleShare application. As a remote-based role within the USA, you'll work closely with customers to troubleshoot technical issues, resolve cases, and ensure our software is running smoothly. If you're a motivated, customer-focused individual with excellent technical skills, we encourage you to apply.
The working hours for this role are 12:00 am - 8:00 am ET, Thursday to Monday.
At blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a valued member of our team, you'll enjoy:
By joining our team at blithequark, you'll be part of a global community that's passionate about transforming healthcare. We're dedicated to:
If you're a motivated, customer-focused individual with excellent technical skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to join our team at blithequark.
All applicants meeting minimum qualifications will be required to complete a 30-minute online assessment as part of your application.
blithequark is committed to the principles of equal employment and is dedicated to ensuring equal employment opportunity for qualified individuals with disabilities. We're committed to complying with all federal, state, and local laws providing equal employment opportunities and all other employment laws and regulations.
Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
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