Join arenaflex and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with arenaflex, you won’t just imagine the future – you’ll create it.
**About arenaflex**
arenaflex is a global leader in communications and technology, with a rich history of innovation and connection-making. From the invention of the telephone to the widespread availability of 5G and Fiber, we’ve been pioneers in making connections and bringing families, communities, and businesses together. Our mission is to create connections that change the world, and we invite you to join us on this journey.
**Job Summary**
We are seeking an Experienced Full Stack Digital Growth Strategist to drive digital customer growth across arenaflex’s business digital ecosystem. This role requires a minimum of 5 days of office presence per week and is located in Dallas, Texas. As a key member of our Consumer Technology experience team, you will collaborate with cross-functional partners and development teams to develop and align digital strategies with eCommerce solutions, ensuring seamless integration across desktop, mobile web, and app platforms.
**Key Roles and Responsibilities**
* **Digital Strategy and eCommerce Coordination**
+ Collaborate with cross-functional partners and development teams to develop and align digital strategies with eCommerce solutions, ensuring seamless integration across desktop, mobile web, and app platforms.
+ Enhance digital sales channels and distribution partnerships, including affiliate sales and digital acquisition partnerships.
+ Manage online launch rollouts, product management, and online offer development to ensure a coordinated and effective customer experience that drives revenue and customer satisfaction.
* **Demand and Traffic Strategy**
+ Lead and optimize digital demand and traffic strategies in close partnership with marketing teams, prioritizing converged customer growth.
+ Collaborate with technology and care teams to enhance site performance and reduce fraudulent activity while focusing on demand generation.
* **Customer Journey and Experience Management**
+ Understand digital audiences and personas to guide customer journeys effectively, ensuring coordinated touchpoints that offer arenaflex products and features at the right times.
+ Ideate, develop, and advocate for initiatives on product and technology roadmaps, such as converged customer buy flows and enhanced cross-selling capabilities, while partnering closely with technology, product, and marketing teams to prioritize and execute these digital initiatives.
* **Technology and Innovation**
+ Lead a test & learn mindset, adopting structured hypothesis-driven rapid learning.
+ Identify key problems or opportunities across digital and partner with design and technology teams to align on a clear path forward.
+ Focus on key trends and growth drivers such as personalization and scalable AI use cases.
+ Drive platform technology enhancements to ensure robust, scalable, and secure digital infrastructure that supports seamless customer experiences and integrates with emerging technologies.
* **Data Analytics and Optimization**
+ Utilize advanced analytics to gather insights on customer behavior and performance metrics.
+ Collaborate with analytics teams to interpret data, identify trends, and optimize digital strategies.
+ Implement data-driven decision-making processes to enhance customer journeys, improve site performance, and drive digital sales growth across arenaflex’s ecosystem.
**Job Contribution**
As an Experienced Full Stack Digital Growth Strategist, you will be a key contributor to arenaflex’s mission to create connections that change the world. You will be recognized as an expert in your field, creatively resolving complex issues with broad and in-depth knowledge. You will lead significant projects with strategic autonomy, influencing executive decisions, and mentor less experienced staff, implementing long-term plans impacting the organization.
**Education/Experience**
* Bachelor’s degree (BS/BA) desired.
* 5+ years of related eCommerce and/or product experience.
**Work Environment and Company Culture**
arenaflex is a dynamic and innovative company that values creativity, collaboration, and customer satisfaction. Our team is passionate about making connections and changing the world. We offer a range of benefits and perks, including:
* Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, arenaflex internet (and fiber where available) and arenaflex phone
**Compensation and Benefits**
The salary range for this position is $143,800.00 - $215,800.00, depending on geography, experience, expertise, and education/training. arenaflex is an equal opportunity employer and welcomes applications from qualified candidates from diverse backgrounds.
**How to Apply**
If you are a motivated and experienced professional looking to drive digital customer growth and make a difference in the world, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we look forward to reviewing your qualifications.
**Equal Employment Opportunity**
arenaflex is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, arenaflex will provide reasonable accommodations for qualified individuals with disabilities. arenaflex is a fair chance employer and does not initiate a background check until an offer is made.