At arenaflex, we're not just looking for customer service representatives – we're seeking individuals who share our passion for delivering exceptional experiences and making a meaningful impact. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's dedicated to providing top-notch support to our clients and their customers. If you're ready to take your career to the next level and join a company that values innovation, empathy, and teamwork, we want to hear from you.
**About arenaflex**
arenaflex is a global leader in the customer experience (CX) industry, with a presence in over 45 countries and a team of 170,000 associates worldwide. We're the trusted partner of 750+ leading brands, from Fortune 500 companies to local startups, and we're committed to creating memorable experiences for our clients and their customers. Our employees are the driving force behind our success, and we're always looking for talented individuals who share our values and passion for delivering exceptional support.
**Responsibilities**
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
* Providing basic technical support via phone or chat to our clients' customers
* Delivering an exceptional support experience that exceeds customer expectations
* Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs
* Providing a memorable and delightful experience that sets us apart from the competition
**What You'll Enjoy**
* Working from the comfort of your own home, with the flexibility to create your own schedule
* Access to state-of-the-art computer equipment, including a dedicated monitor and high-speed internet connection
* A full-time schedule with opportunities to become permanent
* Competitive hourly rate of $14/hour, plus incentive opportunities
* Hands-on, 100% paid training to ensure you're equipped with the skills and knowledge you need to succeed
* Internal mobility opportunities, with 84% of our managers promoted from within
* Employee discounts and referral bonuses
* EverBetter wellness program to support your physical and mental well-being
**Requirements**
* Must live in the United States
* High School Diploma or GED Equivalent
* 18 years of age
* Ability to work in a noise/distraction-free environment
* Reliable internet connection with a minimum speed of 5.0 Mbps Down/ 5.0 Mbps Up
* Hardwired internet connection (no satellite or wireless)
* Working phone line (home phone or mobile)
* Dedicated monitor (19 inch)
* Desk and ergonomic chair
**Why arenaflex?**
* We're a global leader in the CX industry, with a reputation for delivering exceptional support and creating memorable experiences
* We're committed to innovation, empathy, and teamwork, and we're always looking for talented individuals who share our values
* We offer a dynamic and supportive work environment, with opportunities for growth and development
* We're dedicated to creating a positive impact on our clients, their customers, and our community
**How to Apply**
If you're ready to take your career to the next level and join a company that values innovation, empathy, and teamwork, we want to hear from you. Apply now and take the first step towards a rewarding new role.
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer, committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.