Imagine a career where your success is measured by the progress of those you serve: aspiring college students. You can inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities with arenaflex. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:
**About arenaflex**
arenaflex is a leading education institution dedicated to providing students with the skills and knowledge they need to succeed in their academic and professional pursuits. Our mission is to empower students to reach their full potential, and we're looking for talented individuals like you to join our team as a Student Success Coach.
**Job Summary**
As a Student Success Coach at arenaflex, you will play a critical role in supporting students throughout their education program. You will work with each student to empower them to do their best work, overcome challenges, and develop the skills to become lifelong learners. This is a remote opportunity, and you will work from the comfort of your own home office, interacting with students over the phone and responding to inquiries received through our systems.
**Key Responsibilities**
* Support enrollment, student development, and retention services while ensuring a quality learning experience.
* Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
* Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
* Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
* Offer and teach students how to use resources to help maximize the success of each student.
* Become a certified resume reviewer to provide resume and career development support.
* Be a liaison for students, enabling them to connect with various departments.
**What We're Looking For**
* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Work Environment and Culture**
As a remote employee, you will have the flexibility to work from the comfort of your own home office. Our team is committed to making a difference, one amazing student at a time, and we're looking for talented individuals like you to join our team. We offer a collaborative and supportive work environment, with opportunities for growth and development.
**Schedule**
* 8 hour shift
* Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT
* We hire people from all time zones that have availability during our hours of operation, in support of our students.
**How to Apply**
If you're passionate about education and making a difference in the lives of students, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website.
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment, where all employees feel valued and respected.
**Contact Us**
If you have any questions or would like more information about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
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Experienced Student Success Coach – Academic Support and Guidance
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. You can inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities with arenaflex. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:
About arenaflex
arenaflex is a leading education institution dedicated to providing students with the skills and knowledge they need to succeed in their academic and professional pursuits. Our mission is to empower students to reach their full potential, and we're looking for talented individuals like you to join our team as a Student Success Coach.
Job Summary
As a Student Success Coach at arenaflex, you will play a critical role in supporting students throughout their education program. You will work with each student to empower them to do their best work, overcome challenges, and develop the skills to become lifelong learners. This is a remote opportunity, and you will work from the comfort of your own home office, interacting with students over the phone and responding to inquiries received through our systems.
Key Responsibilities
- Support enrollment, student development, and retention services while ensuring a quality learning experience.
- Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
- Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
- Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
- Offer and teach students how to use resources to help maximize the success of each student.
- Become a certified resume reviewer to provide resume and career development support.
- Be a liaison for students, enabling them to connect with various departments.
What We're Looking For
- Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
- Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
- Knowledge of academic policies and procedures
- Ability to learn technical skills quickly
- Excellent communication/listening skills, including a pleasant phone manner
- Strong customer support focus and attention to details
What We Offer
- Salary Range between $23 and $24 per hour
- Paid time off
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) Savings Plan
- Life and Disability Insurance
- Tuition assistance
- Employee Stock Purchase Plan
- Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
- Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
Work Environment and Culture
As a remote employee, you will have the flexibility to work from the comfort of your own home office. Our team is committed to making a difference, one amazing student at a time, and we're looking for talented individuals like you to join our team. We offer a collaborative and supportive work environment, with opportunities for growth and development.
Schedule
Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT
How to Apply
If you're passionate about education and making a difference in the lives of students, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website.
Equal Employment Opportunity
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment, where all employees feel valued and respected.
Contact Us
If you have any questions or would like more information about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
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