Guidewire Business Analyst – BillingCenter
Remote (USA/Canada)
Duration: 6+ Months
Experience: 8+ Years
Type: Contract
About the Role
We are seeking an experienced Guidewire Business Analyst with a strong background in BillingCenter and hands-on exposure to the full Guidewire suite (PolicyCenter and ClaimCenter). The ideal candidate will collaborate closely with business stakeholders and technical teams to translate operational needs into functional specifications and drive consistency across policy, billing, and claims processes.
Key Responsibilities
• Gather, analyze, and document business and functional requirements across BillingCenter, PolicyCenter, and ClaimCenter.
• Partner with business stakeholders to define end-to-end workflows for policy issuance, billing, payments, and claims operations.
• Convert business needs into functional specifications, user stories, and acceptance criteria.
• Collaborate with development and QA teams to validate configuration, integrations, and overall solution alignment.
• Conduct impact analysis for enhancements, system upgrades, and cross-module integrations.
• Support Agile ceremonies including sprint planning, backlog refinement, and UAT.
• Work with data and integration teams to ensure data accuracy and seamless flow across systems.
• Document business processes, configuration details, and post-implementation guidelines.
• Participate in system testing, defect tracking, and resolution throughout the delivery lifecycle.
• Recommend process improvements and best practices to enhance system efficiency and business performance.
Required Qualifications
• 5+ years as a Business Analyst within the Property & Casualty (P&C) insurance domain.
• Hands-on experience with Guidewire BillingCenter, plus exposure to PolicyCenter and ClaimCenter.
• Strong ability to translate business needs into functional and technical documentation.
• Solid understanding of policy administration, billing, and claims management workflows.
• Working knowledge of SQL for data validation and troubleshooting.
• Experience working in Agile/Scrum environments.
• Excellent communication skills with strong attention to detail.
Preferred Qualifications
• Guidewire Certification in Business Analysis or BillingCenter.