Role Description
This is a Contract to Hire position based out of Tucson, AZ.
• Fully Remote - Must be located in AZ
• Will be placed on a shift working 20 hours a week - Mondays will always be a full 8 hour shift.
• Training: 4 weeks, Monday through Friday - 8am to 5pm (40 hours)
Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.).
• Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy.
• As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers.
• Update patients of the status of their referral or authorizations.
Qualifications
• Must have 1+ year of scheduling experience in a healthcare setting and handling high volume calls in a call center, adhering to performance metrics.
Benefits
• The pay range for this position is $20.00 - $20.00/hr.
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Company Description