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Role Description
As a Product Owner for Sales & Enrollment Platforms, you will make an impact by leading the development and optimization of Elv Sales and Enrollment capabilities. You will be a valued member of the Sales & Enrollment team and work collaboratively with business stakeholders, sales, marketing, compliance, IT, and clients.
• Gather, analyze, and document business requirements for healthcare Payer processes and Salesforce implementations.
• Collaborate with stakeholders to understand workflows, pain points, and improvement opportunities.
• Translate business needs into functional specifications and user stories for Salesforce Health Cloud and related modules.
• Work closely with Salesforce developers and architects to ensure solutions align with business objectives.
• Conduct gap analysis and propose enhancements to existing Salesforce solutions.
• Support UAT (User Acceptance Testing), training, and deployment activities.
• Ensure compliance with HIPAA and other healthcare regulations in all solution designs.
• Prepare process flows, data mapping, and reporting requirements.
• Act as a subject matter expert for healthcare operations and Salesforce capabilities.
Qualifications
• Bachelor’s degree in Business, Information Technology, or related field.
• 5+ years of experience as a Product Owner or in product management within healthcare or insurance domains.
• Hands-on experience with sales and enrollment processes for individual, group, and government-sponsored health plans (Medicare, Medicaid, ACA).
• Strong understanding of CMS, ACA, and other regulatory compliance requirements.
• Proven ability to define product vision, strategy, and roadmap aligned with business objectives.
• Experience managing product backlogs and leading Agile ceremonies (Scrum, SAFe).
Requirements
• Familiarity with CRM platforms (Salesforce preferred) and digital enrollment tools.
• Experience working with business operations and cross-functional teams.
• Excellent communication, stakeholder management, and organizational skills.
• Analytical and problem-solving skills with ability to balance business needs and technical feasibility.
• Certification in Product Ownership or Agile (CSPO, SAFe POPM) is a plus.
Benefits
• Medical, dental, vision and life insurance
• 401(k) plan and contributions
• Employee stock purchase plan
• Employee assistance program
• 10 paid holidays plus PTO
• Paid parental leave and fertility assistance
• Learning and development certifications and programs