About the position The International Medical Collections Manager is responsible for obtaining reimbursement from international patients and insurance companies for outstanding hospital invoices. This role requires fluency in English and a second language, along with a strong understanding of the revenue cycle process. The position offers a flexible work schedule, allowing for both remote and in-office work, and provides excellent growth prospects within a fast-paced and friendly environment. Responsibilities Collect medical invoices from insurance companies and international patients. , Make outbound calls and send written correspondence to insurance/patients. , Negotiate quick payments and higher settlements with insurers and patients using industry knowledge. , Apply revenue cycle knowledge to set priorities and manage workload effectively. , Meet monthly billing and collection targets set by management. , Consistently meet key performance indicators to ensure productivity. , Obtain payments from uninsured patients. , Develop relationships with international insurance companies to resolve invoices successfully. , Maintain accurate records of all account activity. , Understand the entire international medical billing and collection process. , Comply with relevant legislation such as HIPAA and FDCPA. Requirements Fluency in English and a second language. , At least 5 years of experience in medical billing/collections, preferably in a managerial role. , 2 years of experience in the medical billing/collections revenue cycle. , High level of integrity and self-management skills. , Ability to manage time effectively and set priorities independently. , Good understanding of different cultures and geography outside of the USA. , Excellent customer service and telephone skills. , Problem-solving and negotiation skills. , Attention to detail. Nice-to-haves Experience in Spanish language is preferred. Benefits 401(k) , Health insurance , Paid time off , 10 days paid holiday plus 5 paid sick days , Yearly salary performance review. Apply Job!