Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italian-speaking customers in a professional environment.
Responsibilities
- Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
- Respond to inquiries about products and services while providing personalized support.
- Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
- Document all client interactions in the CRM system for thorough tracking and follow-up.
- Work closely with team members to continuously improve service delivery and client relations.
- Identify opportunities for upselling or cross-selling services based on client needs.
- Stay informed about company offerings and industry trends to inform clients effectively.
Requirements
- Fluency in Italian and English, both written and spoken.
- Experience in client relations, customer support, or a related role is highly advantageous.
- Outstanding communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficient in CRM software and basic computer applications.
- Passion for building relationships and delivering exceptional service to clients.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
About the company
Patrique Mercier Recruitment – Connecting Talent with Opportunity Across Europe and Beyond
Patrique Mercier Recruitment is a premier international recruitment agency specializing in multilingual talent acquisition for some of the world’s leading companies. With a strong presence across Europe and expanding operations globally, we connect top-tier candidates with roles in customer service, technical support, sales, and more—across diverse industries such as tech, travel, finance, and e-commerce.
Headquartered in Greece, with virtual and physical offices in Spain, Portugal, Japan, Belgium, and beyond, we pride ourselves on our personalized approach to recruitment. Whether you’re a job seeker looking to start an exciting career abroad or a company searching for the perfect addition to your team, our mission is to deliver efficient, tailored hiring solutions that create long-term success.
What sets us apart is our commitment to people. From offering relocation support and career coaching to building lasting partnerships with our clients, we ensure that every recruitment journey is smooth, transparent, and human-centered.
At Patrique Mercier Recruitment, we don’t just fill vacancies—we build futures.
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