Description: • About Luna: Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all. • Are you passionate about providing exceptional customer service and helping patients navigate their billing needs? As a Patient Success Associate at Luna, you’ll play a vital role in supporting patients with payments, insurance questions, and account management. This fully remote position is perfect for detail-oriented individuals with a knack for problem-solving and a desire to make a difference in the patient experience. Join our mission-driven team and contribute to delivering accessible, high-quality care! Requirements: • Typically requires a minimum of 1 year of related experience • Strong attention to detail and time management skills • A positive attitude and an eagerness to learn Benefits: • Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy • Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna • Paid Time Off with holiday • Medical, dental & vision insurance on the first of the month following start date Apply tot his job