Location: Remote (must be available during Sydney business hours)
Engagement: On-call / ad-hoc project-based work
Company: Small, agile Managed Service Provider based in
Australia
About Us
We are a small, collaborative Managed Service Provider (MSP) in Australia, supporting a range of clients across IT services and cybersecurity. Our internal operations team is building out our data and reporting capabilities, and we are looking for an on-call, highly responsive Power BI Developer who can assist us on an as-needed basis.
This is not a full-time or part-time role — instead, we are seeking someone we can call on when required, typically a few hours per month, with occasional bursts of work during new dashboard development cycles.
Role Overview
We are seeking a Power BI Developer with solid Microsoft SQL skills and a strong ability to understand business processes and translate them into actionable reporting outcomes. The ideal candidate is analytical, proactive, and comfortable speaking with senior stakeholders to clarify reporting needs.
You will help us:
Build new dashboards from scratch
Improve and update existing dashboards
Write SQL queries (and occasional stored procedures)
Provide guidance on data modelling best practices
Perform light transformation work when needed
Maintain and support our Power BI gateway environment
All data is sourced from our SQL Server environment — you will not need to integrate directly with third-party MSP tools.
Key Responsibilities
Design, develop, and deploy new Power BI dashboards based on business requirements
Maintain and enhance existing dashboards, datasets, and underlying queries
Write efficient SQL queries to support reporting needs
Perform basic data transformation when required
Collaborate with our Sales Director and Technical Director to define reporting scope
Provide recommendations on data modelling and Power BI best practices
Ensure scheduled refreshes work reliably through our on-prem SQL Gateway
Accurately communicate timelines and deliverables before starting work
Maintain documentation where appropriate
Required Technical Skills
Strong proficiency with Power BI
Intermediate capability in DAX
Understanding of data modelling principles (star schema, relationships, optimisation)
Solid experience writing SQL queries
Experience working with SQL Server environments
Ability to troubleshoot Power BI Gateway and refresh issues
Bonus / Nice-to-Have Experience
(Not required, but we will prioritise applicants who have it.)
Experience working with MSP environments
Familiarity with:
Autotask PSA
Datto RMM
Compliance Manager
IT Glue
Understanding of MSP operational workflows (service desk, ticketing, SLAs, asset data)
If you have experience with any of the above, please outline it clearly in your application.
Availability & Responsiveness
This is an on-call / ad-hoc contractor position. We are flexible, but we expect:
Responses within 2–3 days
Clear communication on timelines before work begins
Reliable delivery of agreed milestones
We don’t mind if you are busy — we just need transparency and consistency.
Security Requirements
Must sign an NDA
Must follow strict data-handling procedures
Will be granted secure remote access into our environment
Must demonstrate good judgement in dealing with client and internal data
Soft Skills
Excellent communication skills in English
Ability to independently gather requirements from senior leadership
Strong analytical ability and logical thinking
Comfortable proposing alternative solutions or improvements
Professional, organised, and accountable
Time zone
Must be able to meet or collaborate during Sydney (AEST/AEDT) business hours when required.
Work can otherwise be conducted flexibly.
Application Requirements
When applying, please include:
A short introduction about yourself
Examples of Power BI dashboards you have built (screenshots or descriptions are fine)
Details of relevant SQL and Power BI experience
Any experience you have with MSPs or the tools listed above
Your expected hourly rate
Engagement Details
Contract-only, as-needed
Expected workload: a few hours per month, with occasional larger projects
Long-term relationship preferred
Apply Now
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