People Operations Specialist

People Operations Specialist - Careers At Genesys Works Career Opportunities with Genesys Works A great place to work. Careers At Genesys Works Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Back To Openings People Operations Specialist Department: Human Resources Location: START YOUR APPLICATION Position: People Operations Specialist FLSA Status: Exempt Location: Remote in CA, DC, FL, GA, IL, IN, MD, MA, MI, MN, NJ, NY, NC, OH, OK, PA, TN, TX, VA, WA, WI Salary Range: $70,000-$75,000 Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. Currently in 9 cities across the country, we are positioning ourselves for future growth and have an exciting opportunity for a strategic business leader to join the National team as a People Operations Specialist. Reporting to the Senior People Operations Manager, the People Operations Specialist will provide day-to-day operational support across core People Operations (HR) functions. This position is essential to supporting our people throughout their employee lifecycle by delivering accurate and consistent customer service and maintaining efficient and consistent systems and processes. The ideal candidate is a proactive and solutions-oriented team player who thrives on making things run smoothly behind the scenes. With strong attention to detail and consistent follow-through, this individual helps ensure employees have a positive and seamless experience at every stage of their journey at Genesys Works. Duties and Responsibilities Employee Lifecycle & Operational Support - Coordinate onboarding and offboarding workflows tracking progress across internal systems. - Maintain employee records and documentation to reflect staffing changes and organizational updates. - Support leave administration by tracking cases, managing documentation, and coordinating with payroll on related pay and short-term disability. - Be the first point of contact for HR inquiries by managing the HR inbox and case management system. - Respond to and execute HR inquiries and requests, including job change requests, policy guidance, and employment verification. - Coordinating communications around staffing changes (e.g., hires, exits, role transitions) to internal stakeholders to support transparency and alignment. Payroll Processing Support - Collaborate with the Payroll team to process payroll-impacting changes in line with Standard Work Instructions. - Partner with Payroll to resolve discrepancies, address urgent changes, and ensure accurate and timely processing. - Ensure proper and accurate employee communication of pay-impact in changes. - Support audits by reconciling changes, pulling reports, and maintaining payroll records for compliance. HR Systems & Compliance Administration - Maintain accurate employee data in the HRIS and employee records, conducting regular audits to ensure system integrity and compliance with internal standards. - Maintain People Operations systems including ATS (Clear Company), HRIS (GoCo), benefit carriers, and state portals. - Assist in preparing documentation for compliance audits and support the tracking of workplace incidents and workers compensation claims. - Support benefits administration by processing enrollments, life event changes, and troubleshooting carrier issues in partnership with the Senior People Operations Manager. - Manage learning management system (LMS) tasks, including assigning required trainings, updating content, and responding to employee inquiries. People Programs & Experience Support - Support performance review cycles by tracking timelines, sending reminders, updating evaluation records in HR systems, and maintaining process documentation. - Administer employee recognition platforms (e.g., HeyTaco, Snappy), including managing reward distribution, monitoring platform usage, and troubleshooting user issues. - Draft and distribute internal HR communications, including newsletters, event announcements, and campaign-style messages that support engagement and culture initiatives. - Collaborate across the People & Culture team to support cultural initiatives and employee engagement. - Support the volunteer engagement program through the development, organization, and management of program resources Qualifications and Experience - Bachelors degree or equivalent experience in Human Resources, Business Administration, or a related field. - 5+ years of experience in HR administration, employee services, or people operations. - Customer (employee) centric written and verbal communication and collaboration skills. - Strong organizational, process improve and problem-solving skills with high attention to detail. - Experience maintaining HR systems such as GoCo (HRIS), Salesforce (CRM), or similar tools. - Experience supporting payroll or benefits processes in collaboration with Finance and third-party vendors, as well as familiarity with leave administration, HR auditing, or compliance tracking. - Experience processing payroll changes in compliance with wage and hour laws, preferably in a multi-state environment, and familiarity with payroll systems. - Ability to manage sensitive information with discretion and integrity. - Commitment to Genesys Works mission, values, and equity-centered approach. Compensation In our quest to be a nonprofit employer of choice, we offer: - Competitive compensation commensurate with experience and qualifications - Medical, dental, and vision insurance - Company-paid life and disability insurance - Generous paid time off policy, (10) company paid holidays, and Soft Close between Christmas and New Years. - 403(b) retirement savings plan with company match - Communications allowance - Focus Fridays and Flexible work arrangements Genesys Works Organizational Values Our Young People First We believe young people and communities have the ability to shape their economic futures and build choice-filled lives. We leverage compassion in our advocacy to correct long-standing social injustices. Collaboration We believe in the power of working together in respectful partnership to create opportunities and meaningful change. By listening and evolving together, we create lasting and measurable impact. Sustainability We prioritize building resilience to withstand challenges, while also fostering continuous improvement in an ever-changing world. We responsibly allocate resources and ensure that every decision we make is guided by integrity and commitment to mission fidelity. Equity We commit to advancing economic opportunities to guide our obligations and interactions. We acknowledge systemic barriers and advocate for equal access to resources and opportunities that promote upward mobility. Respect We foster a culture of inclusivity, where everyone is valued and treated with dignity, in order to build stronger communities and create meaningful change. We act with kindness, seek to understand, and remain open to learning. Our Commitment to People Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here. START YOUR APPLICATION Visit Our Home Page © 2026 Genesys Works Applicant Tracking System Powered by