About the position Responsibilities • Retain assigned book of business. • Educate & consistently advance the knowledge of pharmacy within the Cigna Medical sales organization. • Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite of pharmacy management programs and solutions. • Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts. • Partner with medical sales, underwriting and others as the pharmacy subject matter expert for pricing, competitive intelligence and pharmacy renewal strategies to retain and grow the assigned book of business. • Coordinate core service delivery external messaging working cross functionally with all operational support areas. • Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams. • Actively participates in finalist meetings for new and existing business where necessary. • Analyze pharmacy utilization in order to provide clients with consultative solutions as well as manage follow-up questions that may arise. • Develop a clear understanding into clients' needs, goals and objectives. • Provide pricing, audit, and contract support to our clients and internal medical partners. • Explain pharmacy coverage rules based on Cigna policies or with support of a Clinical partner. • Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners. Requirements • Bachelor's degree preferred. • 3+ years Pharmacy Benefit Management (PBM) experience supporting client expectations. • Experience with consultative client management methodologies. • Proven ability to manage a renewal independently with minimal supervision. • Ability to navigate and leverage the broader organization to better support clients. • A self-motivated individual displaying ownership, flexibility, accountability and responsibility. • Operational understanding and competence with the PBM business model. • Understanding the financial and pricing strategy of PBM. • Excellent verbal and writing communication skills. • Excellent presentation skills in group settings. • Technical skills using all Microsoft programs. • Ability to travel up to 20% of the time depending on candidate's location with little or no advance notice. Benefits • Cigna Healthcare is an advocate for better health through every stage of life. • Guidance through the health care system, empowering customers with information and insight. Apply tot his job