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Posted Mar 6, 2026

Product Manager, Trip Quality Merchandising – AI

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Job Description: • Develop and execute the product roadmap for foundational data improvements related to trip quality, reviews, and ratings. • Lead the product strategy and develop the roadmap for Trip Quality Merchandising and AI • Craft the product narrative that inspires teams, leadership, and the company and builds alignment on the quality merchandising strategy. • Partner with design, engineering, and customer support to deliver features that improve both guest and host experiences. • Collaborate closely with our Policy, Privacy, and Legal teams on topics that are essential to making Airbnb one of the most trusted marketplaces in the world. • Build AI-powered features that improve how guests evaluate listing quality, partnering with Data Science to evaluate model performance and translate outputs into product decisions. • Build deep expertise in how guests evaluate listing quality through user research, marketplace data, and competitive analysis; use those insights to define and prioritize features that will lead to improved user experiences and a better Airbnb service. • Make prioritization decisions that balance guest experience, platform integrity, and host impact. Efficiently execute to ship updates and deliver impact for our business and customers. Requirements: • 10+ years of product management experience. • Expert ability to use data and business analysis to inform product strategy and drive decisions. • Domain familiarity with marketplace trust/quality, search/ranking/relevance, or content/feedback systems is strongly preferred. • Track record of shipping AI/ML-powered features on consumer products, including defining requirements for content generation, ranking, or personalization systems and working with data science teams to evaluate and improve model outputs. • Experience creating product messaging and delivering to customers. • Demonstrated track record of building cross-functional and executive leadership alignment. • Experience working on consumer products with marketplace dynamics on a global scale. • Entrepreneurial track record of taking an idea to reality. • Excited to lead cross-functional execution, from strategy through shipped product in a fast-paced environment. • Desire to do individual contributor product management work. • Excellent written and verbal communication; adept at simplifying complex AI/ML and data concepts for diverse audiences. Benefits: • bonuses • equity • Employee Travel Credits