[Remote] Global External Communications Manager

Note: The job is a remote job and is open to candidates in USA. VisionSpring is a social enterprise dedicated to increasing well-being through eyeglasses for people vulnerable to poverty. They are seeking a collaborative and strategic Global External Communications Manager to enhance engagement with philanthropic funders and create compelling narratives that showcase the impact of their work. This role involves developing donor-facing communications, managing projects, and collaborating across departments to effectively convey VisionSpring's mission and successes. Responsibilities • Develop, write, edit, and refine high-quality donor-facing materials, including: • Reports (quarterly, annual, ad hoc) • Case studies and impact stories • White papers, research summaries, and evidence translations • Fact sheets, one-pagers, primers • Donor-specific slide decks and presentations • Package data, impact evidence, research findings, and field insights into clear, compelling, emotionally resonant narratives • Ensure all donor communications reflect VisionSpring’s brand voice, values, and commitment to dignity • Act as the primary liaison for donor comms with Programs, M&E, Resource Mobilization, and Finance, ensuring accuracy, clarity, and consistency • Build on templates, guidelines, and workflows that improve quality, speed, and internal alignment • Build donor audience frameworks including segmentation, personas, and tailored messaging • Shape communication strategy and messaging for in-person and virtual donor-focused events, briefings, and convenings • Support production of global and in-market donor event materials: scripts, run-of-show content, visuals, talking points, and follow-up communications • Collaborate on donor-facing campaigns and special stewardship moments (e.g., end-of-year communications, donor delight gifts, milestone updates) • Manage the end-to-end production of donor reports and communications: • Structuring the narrative • Setting timelines / production calendars • Coordinating with subject matter leads • Farming out contributions • Managing reviews and approvals • Overseeing design and formatting • Collaborate on packaging customer stories, photography, and multimedia content for specific donors • Ensure country teams are equipped with donor-aligned collateral, messaging, and materials for in-country fundraising communications • Track donor engagement with communications and analyze their role in retention, satisfaction, stewardship, and relationship expansion • Use data, storytelling, and insight to strengthen donor relationships • Contribute to internal tracking on communications performance • Support dissemination of research studies, RCT findings, and evidence-based publications to donor audiences • Package technical insights into accessible, donor-friendly formats • Collaborate with the Comms team to share relevant media features, press releases, and field stories with donor audiences Skills • 5-8 years of experience in donor communications, development communications, external communications, editorial strategy, or related roles • Exceptional writing, editing, and narrative development abilities • Demonstrated success producing communications for donors, foundations, philanthropists, or institutional audiences • Ability to distill complex program and research information into clear, compelling messages • Experience coordinating cross-departmental projects with multiple contributors and tight deadlines • Strong project management, organizational, and analytical skills • Comfort working across time zones and cultures with flexibility and diplomacy • Commitment to equity, dignity, and ethical storytelling • Highly organized, proactive, and accountable • Experience in social enterprise, NGO, or global health environment • Skills in PowerPoint, Canva, Adobe tools, or digital publishing platforms • Legally authorized to work in your current location • Familiarity with M&E frameworks, research dissemination, or impact measurement • A track record of preparing high-impact donor decks, data visualizations, or storytelling presentations • Experience working within a philanthropic grant-making institution • Substantial professional or personal time spent within Low- and/or Middle-income countries (LMICs) Benefits • Comprehensive benefits, including medical, dental, and vision • 401(k) with match • Pre-tax commuter plan • Generous vacation/personal time Company Overview • Our aim is to give people a better understanding and improve their confidence when interacting with a Blind or Partially Sighted person. It was founded in 2001, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://visionspring.org/home.