Why Join a Trailblazing Pharmacy Care Team?
At Genoa Healthcare, a proud member of the Optum and UnitedHealth Group family, we are on a mission to transform the way behavioral health and addiction treatment are delivered across the nation. Our innovative pharmacy care services go far beyond dispensing medication – we are partners, advocates, and change‑makers for individuals living with serious mental health and chronic conditions. By joining our team, you become part of a collaborative ecosystem that blends cutting‑edge technology, compassionate care, and industry‑leading expertise to improve outcomes for millions of patients.
Our culture is built on three pillars: Caring, Connecting, and Growing. We care deeply about our members, we connect the right resources at the right time, and we grow together — both as professionals and as people. If you are a detail‑oriented, service‑driven Pharmacy Technician who thrives in a fast‑paced, patient‑centred environment, this is the place where your talents will shine.
Position Overview – Remote Pharmacy Technician (Fort Worth, TX)
Key Facts at a Glance
- Location: Primarily remote (home‑based) with occasional on‑site work at 2400 NW 24th St., Suite P, Fort Worth, TX 76106
- Employment Type: Full‑time, Monday‑Friday, 8 am – 5 pm CST (1 hour lunch break)
- Start Date: Immediate openings – we’re ready when you are
- Compensation: Competitive salary plus a $3,000 sign‑on bonus (external candidates only)
- Reporting To: Registered Pharmacist‑in‑Charge
- Core Mission: Ensure accurate, compliant, and compassionate medication dispensing for our behavioral health and specialty pharmacy clients
What You’ll Do – Core Responsibilities
As a Remote Pharmacy Technician, you will serve as the operational backbone of our specialty pharmacy. Your daily tasks will blend technical precision with outstanding customer service, all while adhering to stringent federal and state regulations.
- Customer Interaction: Deliver exceptional, empathetic service to patients, caregivers, and clinic staff via phone, email, and secure messaging platforms.
- Prescription Processing: Accurately enter, verify, and prioritize prescription orders in our pharmacy management system, ensuring all entries are complete before pharmacist verification.
- Medication Dispensing: Prepare, label, and package medication shipments under the direct supervision of a registered pharmacist, maintaining strict aseptic technique and safety protocols.
- Inventory Management: Receive, inspect, and log incoming pharmacy supplies; conduct regular cycle counts; reconcile discrepancies; and generate purchase orders as needed.
- Regulatory Compliance: Assist the pharmacist in maintaining compliance with DEA, State Board of Pharmacy, and other relevant regulations; complete required documentation and audit trails.
- Clerical Support: Perform data entry, maintain patient records, update medication histories, and ensure all electronic documentation is accurate and up‑to‑date.
- Insurance & Payment Verification: Verify patient eligibility, coordinate prior authorizations, and process insurance claims with attention to detail.
- PAP (Patient Assistance Program) Coordination: Support patients in navigating PAP applications, gather required documentation, and follow up on approvals.
- Post Office & Courier Duties: Occasionally transport outbound medication packages and documentation to local post offices or courier services.
- Continuous Improvement: Identify workflow bottlenecks, suggest process enhancements, and participate in quality‑improvement initiatives.
Essential Qualifications – What You Must Bring
- Active, unrestricted Pharmacy Technician License in the state of Texas.
- Certified as a Nationally Certified Pharmacy Technician (CPhT) through the PTCB or NCS.
- Reliable personal transportation and a valid US driver’s license for occasional on‑site pickups/drop‑offs.
- Strong computer literacy – proficiency with pharmacy management software (e.g., PioneerRX, Cerner), Microsoft Office Suite, and secure messaging platforms.
- Excellent verbal and written communication skills; ability to convey complex medication information in clear, compassionate language.
- Meticulous attention to detail and a demonstrated commitment to accuracy and regulatory compliance.
- Ability to work independently from a home office while staying aligned with team goals and timelines.
Preferred Experience – What Sets You Apart
- 3+ years of direct pharmacy experience, preferably within a specialty, behavioral health, or long‑term care setting.
- Hands‑on experience with medication therapy management, prior authorizations, and insurance verification.
- Familiarity with patient assistance programs and the ability to navigate complex eligibility requirements.
- Experience using electronic health records (EHR) and pharmacy automation technologies.
- Demonstrated ability to prioritize multiple tasks in a fast‑changing environment while maintaining a calm, solution‑focused demeanor.
Core Skills & Competencies for Success
- Customer‑Centric Mindset: Empathy, professionalism, and an unwavering commitment to patient safety.
- Analytical Thinking: Ability to scrutinize prescription data, identify errors, and resolve discrepancies swiftly.
- Organizational Skills: Effective time‑management, multitasking, and meticulous record‑keeping.
- Regulatory Knowledge: Understanding of DEA, USP, and state pharmacy regulations.
- Team Collaboration: Strong partnership with pharmacists, clinicians, and cross‑functional teams.
- Technological Fluency: Comfort with digital platforms, pharmacy dispensing hardware, and remote collaboration tools (e.g., Zoom, Teams, Slack).
Career Growth – Your Pathway to Advancement
At UnitedHealth Group, we invest heavily in the professional development of our people. As a Remote Pharmacy Technician, you will have access to a robust learning ecosystem that includes:
- Continuing Education: Tuition reimbursement for pharmacy‑related certifications, webinars, and conferences.
- Leadership Development: Structured programs that pave the way toward supervisory, managerial, or clinical specialist roles.
- Cross‑Functional Exposure: Opportunities to collaborate with data analysts, medication therapy managers, and health‑technology innovators.
- Mentorship: Pairing with experienced pharmacists and senior technicians to accelerate skill acquisition.
- Internal Mobility: Seamless transition to other UnitedHealth Group business units—including OptumRx, Clinical Pharmacy Services, and Health‑Tech Solutions.
Benefits & Perks – What You’ll Receive
We understand that a rewarding career is built on more than just a paycheck. Our comprehensive benefits package is designed to support your health, financial security, and overall well‑being.
- Competitive Base Salary with performance‑based bonuses and a $3,000 sign‑on bonus (for external hires).
- Paid Time Off (PTO): Accrual begins from your first pay period, plus eight paid holidays each year.
- Medical, Dental, Vision Coverage: Multiple plan options, Health Savings Account (HSA) or Health Spending Account (HSA) choices.
- Life, AD&D, Short‑Term & Long‑Term Disability Insurance.
- Retirement Savings: 401(k) with company match, plus an Employee Stock Purchase Plan.
- Education Reimbursement: Up to $5,250 annually for approved coursework or certification.
- Employee Assistance Program (EAP): Confidential counseling, legal and financial resources.
- Wellness Resources: Virtual fitness classes, mental‑health apps, and wellness challenges.
- Employee Discounts: Savings on retail, travel, and entertainment partners.
- Voluntary Benefits: Pet insurance, legal protection plans, and long‑term care options.
- Referral Bonus: Earn additional compensation for recommending qualified candidates.
Work Environment & Culture – What It’s Like to Be Part of Genoa
Our remote workforce enjoys flexibility while remaining tightly connected to the core mission of improving patient lives. We foster an inclusive, collaborative environment where every voice is valued. Highlights include:
- Virtual Team Huddles: Daily stand‑ups and weekly town halls to keep the entire pharmacy network aligned.
- Diversity & Inclusion: UnitedHealth Group is an Equal Employment Opportunity and Affirmative Action employer, championing a workplace where people of all backgrounds thrive.
- Drug‑Free Commitment: We maintain a safe, drug‑free workplace and conduct pre‑employment drug testing for all hires.
- Community Impact: Employees volunteer in local health initiatives, supporting mental‑health awareness and addiction recovery programs.
- Technology‑Driven: Cutting‑edge pharmacy automation, AI‑assisted dispensing, and secure telehealth platforms empower you to work efficiently from home.
Compensation Summary (Illustrative)
While exact figures vary based on experience and location, a typical compensation package for this role includes:
- Base salary range: $45,000 – $55,000 annually.
- Potential performance bonus: up to 10% of base salary.
- $3,000 sign‑on bonus for eligible external candidates.
- Full suite of benefits (medical, dental, vision, retirement, etc.) valued at approximately $12,000–$15,000 per year.
- Education assistance up to $5,250 per year.
Ready to Make a Difference?
If you are passionate about delivering high‑quality pharmacy services, thrive in a remote setting, and want to contribute to a mission‑driven organization that truly changes lives, we want to hear from you. Apply today and become an integral part of the Genoa Healthcare family where your expertise will be celebrated, your growth will be nurtured, and your impact will be felt by patients across the nation.
Take the next step now: Click the link below to submit your application and start your journey with a company that cares as much about you as you care about your patients.
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