We are seeking a highly skilled and dedicated Remote Pharmacy Technician to join our team. As a Remote Pharmacy Technician, you will play a vital role in ensuring the delivery of high-quality patient care and excellent customer service. This is a fantastic opportunity to work with a reputable company that offers a dynamic and supportive work environment, competitive salary, and opportunities for professional growth and development.
About the Role:
In this role, you will be responsible for reviewing patient information, making approval recommendations, and practicing utilization management. You will also participate in ongoing training programs to ensure quality performance and compliance with applicable standards and regulations. Additionally, you will provide exceptional customer service, assist with documentation and implementation of communications, and collaborate with physicians, prescribers, and other stakeholders.
Key Responsibilities:
- Review patient information and check appropriateness using clinical criteria
- Make approval recommendations on services that meet clinical review criteria
- Practice and maintain the principles of utilization management
- Uphold clinical integrity of pharmaceutical solutions through ongoing training and quality performance
- Provide exceptional customer service through professional and accurate communication
- Collaborate with physicians, prescribers, and other stakeholders to resolve claims submission related to medication edits
- Determine eligibility for medication reimbursement based on established clinical criteria
- Electronically document communications with physicians, staff, cardholders, and pharmacies
Ideal Candidate:
To be successful in this role, you should have:
- At least 2 years of experience in a Customer Service role, ideally in the Hospital/Health Care/Healthtech or Pharmaceutical industry
- Excellent interpersonal, written, and verbal communication skills
- Strong attention to detail and ability to deliver high-quality work
- Self-starter with a high level of resilience and ability to manage multiple stakeholders
- University Degree - Certified Pharmacy Technician (Required)
- Licensed in Florida, Illinois, Indiana, or Wisconsin (Required)
- Fluent in English (US) (Required)
- Living in the USA due to HIPAA compliance
- 4 to 6 years of supply chain or customer support service experience (Preferred)
What We Offer:
- Opportunity to work with a reputable company with a solid track record of performance
- Breadth of learning opportunities and professional growth
- Fantastic work culture and competitive salary
How to Apply:
If you are a motivated and dedicated professional looking for a new challenge, please click on the apply link to submit your application. We look forward to hearing from you!
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