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Posted Mar 12, 2026

Senior Director – Customer Logistics, Freight Brokerage

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Job Description: • responsible for the financials, profit and loss responsibility and sales and account growth within a geographical area • lead our invoicing, auditing and payment function within our freight brokerage business unit • build and maintain relationships with appropriate levels in the customer's organization • represent Ryder in customer meetings and presentations to drive retention and growth • support the sales process by participating in business development opportunities with new customers • embrace the corporate vision, mission, philosophy and leads by example • create a positive, innovative and results oriented environment • manage the operation to ensure goals are achieved • foster a culture of innovation and continuous improvement • support the Group Director in the strategic development and management of the assigned objectives • ensure the effective selection, placement, development and retention of talent to meet current and future business needs • train, supervise and coach/mentor direct reports and management team • forecast, plan, manage and ensure locations meet defined financial targets • monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets Requirements: • Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) related experience required • Ten (10) years or more logistics/supply chain experience in multiple locations i.e. plants, warehouses, locations, transportation hubs, etc. required • Five (5) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required • Five (5) years or more P&L responsibility including forecasting and managing financial targets required • Six (6) years or more managing, leading and developing direct reports required • Six (6) years or more managing large multi-level teams required • Four (4) years or more managing customer relationship and interaction required • Four (4) years or more managing customer KPIs required • Three (3) years or more experience providing customer and senior level management presentations preferred • Solid knowledge of Integrated Supply Chain Management and Components, distribution, sales and demonstrated knowledge of Profit and Loss (P&L) performance advanced required • Distribution and carrier management knowledge advanced preferred Benefits: • comprehensive health and welfare benefits • medical, prescription, dental, vision, life insurance and disability insurance options • paid time off for vacation, illness, bereavement, family and parental leave • tax-advantaged 401(k) retirement savings plan