Ready to make a real impact? We're hiring a Patient Engagement Specialist I - Must Reside! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.   About Us At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experienceÂdelivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. WeÂre backed by prominent VCÂs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney. About The Role We are rapidly expanding our operations as we build new partnerships across the healthcare spectrum. We are looking for an experienced, customer-centric individual to grow our patient engagement arm. As a Patient Engagement Specialist I, you are often the first voice of Sprinter Health. We are looking for someone that can use their voice to support patients in their care journey through convenient, at-home services. A Day in the Life of a Sprinter Patient Engagement Specialist I  Your day will begin by reviewing and following up on inbound requests received from existing outreach campaigns  Throughout the day you will utilize deep prospecting techniques to outreach patients in a personalized and engaging way  You will use strong communication skills to build trust with prospective patients and caregivers to encourage and motivate them to schedule their appointments  As you connect with patients, you will help educate them on the importance of receiving their ordered services as well as the benefits receiving them in-home with Sprinter Health  To support you in your role, you will build a strong understanding of the care model of each of our partners to support any outstanding questions patients may have  Work collaboratively with other representatives and healthcare professionals to ensure a seamless patient experience  As different customer situations arise, you will escalate questions and concerns to other teams for additional support  Other duties and/or projects as assigned including outbound calling to schedule patients Skills And Requirements  Fluency in Spanish  Must reside in pacific standard time zone  At least 3+ years of recommended healthcare experience conducting outbound calls to patients  Preferred: experience working with Zendesk  Proficiency in using electronic health record (EHR) systems and other healthcare software-  Excellent written and verbal communication skills to present and explain information to customers  Proven skill managing multiple channels of communication including phone, email, chat, etc. You will thrive at Sprinter Health if:  Flexibility, humility, and a sense of humor are your key personality traits  You are a strong and personable communicator  You excel at last minute problem solving and out of the box thinking  You are highly organized and love to follow a process  You have experience working in an on-demand service or healthcare environment  You thrive in a fast paced, high pressure environment The Fun Stuff  Medical, Dental and Vision - 100% premium covered up to family  401 with a match  Unlimited PTO  Generous parental leave (16 weeks for the birthing parent, 8 weeks for the non-birthing parent)  $10,000 lifetime max for infertility/fertility treatment $21 - $22 an hour This is a full-time, remote position. Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply. Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply. Apply Job!  Don't Hesitate, Apply! Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!