Online Chat Representative – Amazon Store
```Duties```- Respond to customer inquiries and provide assistance through online chat platforms- Communicate effectively and professionally with customers to address their questions, concerns, or issues- Utilize sales techniques such as upselling to promote products or services- Conduct outbound calling to follow up with customers or provide additional information- Provide exceptional customer service by actively listening, analyzing customer needs, and offering appropriate solutions- Perform data entry tasks accurately and efficiently```Experience```- Bilingual skills in [languages] are a plus- Previous experience in customer service or sales is preferred- Familiarity with online chat platforms and customer relationship management (CRM) software is a plus- Excellent communication skills, both written and verbal- Strong phone etiquette and the ability to handle challenging customer interactions with professionalism and empathy- Ability to multitask and navigate between different systems or screens while assisting customersPlease note that this is a general job description and duties may vary depending on the specific company or industry.If you are looking for an opportunity to join a dynamic team and provide exceptional customer service through online chat, we would love to hear from you. Apply now!Job Types: Full-time, Part-timePay: $24.22 - $30.14 per hourExpected hours: 15 – 30 per weekBenefits: Flexible schedule Health insurance Work from home Shift:Work Location: Remote