Physical Security Technician

About the position Responsibilities • Actively and consistently support all efforts to simplify and enhance the ability for Corporate Physical Security to monitor company sites and ensure only those authorized have access to them. • Provide program coordination and oversight of regional physical security projects, physical installations, and repairs of access systems, alarms, and CCTV security systems. • Complete annual facility security risk assessment for regional sites, utilizing various tools such as CrimeCast to provide broad perspective, documenting and assessing findings in a timely manner and presenting recommended mitigation strategies to appropriate departments. • Act as the visitor management system administrator to ensure system is properly installed, programmed and functioning as designed. • Supervise contract integrators with the installation of security and alarm systems in Charter facilities and retail locations. • Facilitate response to access control systems, alarms, and CCTV systems within the region, handling installation plans, technical issues, system updates, and repairs. • Provide oversight and monitoring of security systems to ensure operational effectiveness, check security access systems, alarms, and CCTV systems within the region on a consistent basis. • Work with Security Coordinators and Physical Security Specialist II to continually evaluate and determine strategic region site needs and provide in-field support whenever necessary. • Available 24/7 as the primary point of contact for service issues/alarm notifications, and PSOC after hour notifications regarding system failure issues associated with Corporate Physical Security Department systems. • Travel to Charter's facilities across the Enterprise to coordinate and oversee on-site security risk assessment for facilities, documenting findings and incorporating the crime related index with an algorithm to evaluate overall risk to the location. • Liaison with local law enforcement and other security professionals as it pertains to security matters. • Perform other duties as requested. Requirements • Ability to read, write, speak and understand English. • Ability to communicate with employees, people leaders, customers, suppliers, in-person, on the phone and by written communication in a clear, straight-forward and professional manner. • Ability to prioritize and organize effectively. • Ability to develop strong working relationships with peers and leadership. • Ability to show judgment and initiative and to accomplish job duties. • Ability and willingness to work extended hours, including after hours and weekends to assess and resolve security system technical issues as needed. • Ability to effectively manage multiple priorities simultaneously and meet critical deadlines in a fast-paced environment. • Attention to detail. • Effective critical thinking, problem solving and analytical skills. • Knowledge and ability to use computer and software applications. • Demonstrated ability to effectively influence without direct authority. • Understanding the complexities of software and networking; how security systems integration works together to meet all Charter security requirements. • Ensure SLAs are met. • Valid Driver's License.