About Us
At Walmart, we're committed to helping people save money so they can live better. Our mission serves as the foundation for every decision we make, from responsible sourcing to sustainability, and everything in between. As a Walmart associate, you'll play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
Job Summary
We're seeking an experienced Overnight Stocking Coach to join our team in Leesburg, VA. As an Overnight Stocking Coach, you'll be responsible for leading and developing teams effectively, teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. If you're passionate about delivering exceptional customer service, driving financial performance, and providing supervision and development opportunities for hourly associates, we want to hear from you!
Key Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
- Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high-quality customer experience.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
- Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Essential Qualifications
To be successful in this role, you'll need to have:
- 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
- For facilities that sell firearms, you'll need to successfully complete a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, you may need a current state-issued Certificate of Eligibility.
- Associates will be required to attend and successfully complete all job-required trainings and assessments.
Preferred Qualifications
We're looking for candidates with:
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Skills and Competencies
To excel in this role, you'll need to possess:
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Excellent customer service skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
Career Growth Opportunities and Learning Benefits
At Walmart, we're committed to helping our associates grow and develop their careers. As an Overnight Stocking Coach, you'll have opportunities to:
- Develop your leadership skills and take on new challenges.
- Participate in training and development programs to enhance your skills and knowledge.
- Collaborate with cross-functional teams to drive business results.
- Contribute to the development of new initiatives and processes.
Work Environment and Company Culture
As an Overnight Stocking Coach, you'll work in a fast-paced and dynamic environment with a team of dedicated professionals. You'll have the opportunity to:
- Work in a remote environment with flexible scheduling.
- Collaborate with colleagues from diverse backgrounds and experiences.
- Participate in company-wide initiatives and events.
- Enjoy a comprehensive benefits package, including health insurance, 401(k), and paid time off.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
- Multiple health plan options, including vision & dental plans for you & dependents.
- Financial benefits, including 401(k), stock purchase plans, life insurance, and more.
- Associate discounts in-store and online.
- Education assistance for Associate and dependents.
- Parental Leave Pay during military service.
- Paid Time off - to include vacation, sick, parental, Short-term and long-term disability for when you can't work because of injury, illness, or childbirth.
Conclusion
If you're passionate about delivering exceptional customer service, driving financial performance, and providing supervision and development opportunities for hourly associates, we want to hear from you! Apply today and let's build the future together.
Apply Now
Apply Now