Introduction to arenaflex
As one of Canada's oldest and most respected debt solution providers, arenaflex has been helping people and businesses get out of debt and start rebuilding their lives and businesses again since 1979. With over 200 employees in over 70 offices across Eastern and Western Canada, we have assisted over 100,000 Canadians in resolving their debt and tax disputes. Our commitment to helping individuals and businesses in need has driven our success, and we are now embarking on our next stage of significant growth. To achieve our ambitious goals, we need experienced, energized, and agile team members to play critical roles in helping us better serve Canadians.
Job Summary
We are seeking an experienced Data Entry Clerk to join our team, offering the flexibility to work remotely. As a Data Entry Clerk at arenaflex, you will play a vital role in updating and maintaining information in our databases and providing administrative support as needed. The ideal candidate will possess exceptional attention to detail, be self-motivated, and have the ability to keep themselves focused on assigned tasks. If you are a detail-oriented and organized individual with a passion for data entry and administrative support, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Preparing documentation for filing and/or associated correspondence, ensuring accuracy and attention to detail.
- Obtaining all proper supporting information and documentation to ensure efficient administration of files, including income and tax filings, asset realizations, and other relevant documents.
- Responding to ongoing queries and requests from creditors and debtors in a timely and professional manner.
- Liaising with the administration team to assist with obtaining information, documentation, and resolving complex issues, utilizing Microsoft Dynamics CRM to extract file details and information.
- Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring all files are organized and up-to-date.
- Liaising with internal clients for clarification and issue resolution, providing exceptional customer service and support.
- Organizing file documents in accordance with our naming protocols, maintaining a high level of organization and attention to detail.
- Calculating income and surplus income obligations, understanding relevant legal requirements of multiple provincial jurisdictions.
- Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value.
- Creating all documents required for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver (OR).
- Accurately transferring pertinent information from written and scanned records into Ascend, our internal software, maintaining the integrity of our databases.
- Maintaining client confidence and protecting operations by keeping information confidential, adhering to our confidentiality policies and procedures.
- Liaising with external clients for clarification or outstanding documents, providing exceptional customer service and support.
- Electronic filing of statutory documents, preparing documents for DocuSign, and reviewing amended proposals.
Essential Qualifications
- Proven experience performing data entry with a high level of accuracy, attention to detail, and organizational skills.
- Exceptional technical skills and familiarity with Microsoft Office (Outlook, Excel, Word), with the ability to learn computer software quickly.
- Experience with Microsoft Dynamics CRM would be an asset, but not required.
- Able to work independently and efficiently, with strong written and verbal communication skills to convey information to others.
- Good interpersonal skills to speak and deal effectively with other staff members, providing exceptional customer service and support.
Preferred Qualifications
- Previous experience in a related field, such as administration, data entry, or customer service.
- Post-secondary education in a related field, such as business administration or computer science.
- Proficiency in additional software applications, such as database management or document management systems.
Skills and Competencies
- Strong attention to detail, with the ability to maintain accuracy and quality in a fast-paced environment.
- Exceptional organizational and prioritization skills, with the ability to manage multiple tasks and deadlines.
- Strong technical skills, with the ability to learn new software applications quickly.
- Excellent communication and interpersonal skills, with the ability to provide exceptional customer service and support.
- Able to work independently and as part of a team, with a strong commitment to teamwork and collaboration.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including on-the-job training, mentorship programs, and access to online courses and workshops. Our goal is to provide our employees with the skills and knowledge they need to succeed in their roles and advance their careers. We also offer a range of career advancement opportunities, including promotions, lateral moves, and opportunities to work on special projects and initiatives.
Work Environment and Company Culture
At arenaflex, we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. We offer a range of benefits and perks, including flexible work arrangements, vacation and wellness days, extended health and dental coverage, and a virtual doctor plan. We also offer a range of social and recreational activities, including annual company events, team-building activities, and access to exclusive discounts and perks. Our goal is to create a work environment that is supportive, inclusive, and fun, where our employees can thrive and succeed.
Compensation, Benefits, and Perks
We offer a competitive compensation package, including a salary range that is commensurate with experience and qualifications. We also offer a range of benefits and perks, including:
- Flexible work arrangements, including remote work options and flexible hours.
- Vacation and wellness days, to support work-life balance and well-being.
- Extended health and dental coverage, to support the health and well-being of our employees.
- A virtual doctor plan, to provide access to medical care and support.
- Employee Assistance Program and mental health resources, to support the mental health and well-being of our employees.
- Company matching retirement savings plan, to support the financial well-being of our employees.
- Financial support for professional development, to support the growth and development of our employees.
- Annual company events, to bring our employees together and celebrate our successes.
- Exclusive access to perks and discounts, to provide our employees with access to exclusive benefits and savings.
Conclusion
If you are a motivated and detail-oriented individual with a passion for data entry and administrative support, we encourage you to apply for this exciting opportunity. At arenaflex, we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. We offer a range of benefits and perks, including flexible work arrangements, vacation and wellness days, and extended health and dental coverage. Our goal is to provide our employees with the skills and knowledge they need to succeed in their roles and advance their careers. Apply today to join our team and take the first step in an exciting and rewarding career with arenaflex.
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