At arenaflex, we are committed to creating a unique and engaging shopping experience for our guests. As a Retail Sales IN-STORE Chat Specialist, you will play a vital role in executing our Guest Engagement Model and driving sales growth while maintaining the highest level of guest satisfaction. If you are passionate about delivering exceptional customer service and have a strong sales acumen, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading retailer of home furnishings and decor, dedicated to providing our guests with an unparalleled shopping experience. Our stores are designed to inspire and delight, with a wide range of products and services that cater to diverse tastes and preferences. As a Retail Sales IN-STORE Chat Specialist, you will be part of a dynamic team that is passionate about delivering exceptional guest experiences and driving sales growth.
**Key Responsibilities**
As a Retail Sales IN-STORE Chat Specialist, your primary responsibility will be to execute the arenaflex Guest Engagement Model and create a positive experience for our guests. Your key responsibilities will include:
* Maintaining a primary focus on training and development on sales proficiency process
* Completing all training and demonstrating the ability to effectively execute to arenaflex expectations
* Executing style guide directives by overseeing all aspects of merchandising, visual, and labeling
* Ensuring daily task lists are completed by store teams
* Ensuring inventory accuracy according to arenaflex asset protection standard work
* Driving proficiency using the arenaflex Guest Engagement Model
* Connecting behaviors in the Guest Engagement model to expected sales outcomes
* Self-assessing daily results and partnering with Leadership on behavioral expectations to improve
* Completing a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
* Driving proficiency using the arenaflex Guest Engagement Model and Guest Satisfaction
* Helping to execute style guide directives and Daily Task List
* Helping to build a culture throughout the store that drives positive company expected outcomes
* Actively supporting and contributing to the store with the goal of helping the entire team delight guests and achieve revenue targets
* Utilizing all tools to the arenaflex standard
* Ensuring check-out/in processes are executed
* Ability to work weekends and most holidays
* Able to work in a fast-paced environment
**Qualifications**
To be successful in this role, you will need:
* High School Diploma or GED equivalent
* 1 year of retail experience in a direct customer interactive environment preferred
* High volume experience is preferred
* Equivalent combination of education and experience will be considered
* Experience in Microsoft Office programs
**Computer Skills**
To perform this job successfully, you must have experience in Microsoft Office programs.
**Position Hiring Range**
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills, and abilities, as well as internal equity and alignment with geographic market data. arenaflex reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience, and education, location, company budget, and in-demand skill sets.
**Compensation**
$17.70 - $23.00
**Benefits**
* Medical
* Dental
* Vision
* 401(k) (full and part-time eligible)
* Vacation
* Sick Time
* Flex Spending Account
* Employee Assistance Program
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we are committed to helping our team members grow and develop their skills. As a Retail Sales IN-STORE Chat Specialist, you will have access to:
* Ongoing training and development programs
* Opportunities for career advancement
* A supportive and collaborative work environment
* A comprehensive benefits package
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced environment that is passionate about delivering exceptional guest experiences. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction. As a Retail Sales IN-STORE Chat Specialist, you will be part of a team that is dedicated to making a difference in the lives of our guests.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.
**E-Verify**
arenaflex participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
**Applicant Privacy**
By applying for this role, you acknowledge that you have read and understood our applicant privacy policy.
If you are passionate about delivering exceptional customer service and have a strong sales acumen, we encourage you to apply for this exciting opportunity.