This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting a portfolio of franchise locations throughout the United States. Your expertise will empower franchise owners to enhance their operations, boost revenue growth, and align their strategies with brand standards. • Serve as the point of contact for operational guidance and business support to franchise owners • Coach owners and their teams on leadership, marketing, sales, service delivery, and financials • Organize and lead meetings around best practices to drive brand growth and revenue • Build and maintain strong relationships and consistent lines of communication with franchisees • Develop and deliver training and growth initiatives through meetings, workshops, and virtual sessions • Contribute to the creation of marketing, sales, operational, financial and training strategies • Facilitate monthly collaborative owner forums to foster continuous improvement and accountability • Inspire and motivate franchisees to achieve success in their businesses • Plan and execute franchise meetings and regional sessions to support network-wide engagement • Conduct regular check-in calls and field visits, documenting action items and coaching opportunities • Review P&Ls, forecasts, and KPIs with owners; support actionable improvement plans • Facilitate regional and national training programs and cooperative initiatives Qualifications • Bachelor’s degree required • 5+ years of operational leadership or business management experience required • 3+ years of franchise operations experience required • Demonstrated sales and revenue-growth experience required • Proven ability to guide and influence business owners and leadership teams required • Willingness/ability to travel up to 50% within the US required Benefits • Competitive salary ranging from $90,000 to $110,000 + Bonus (up to 30%) • Medical, Dental, Vision insurance • 401k plan with company match • Parental Leave • Paid Time Off (PTO) and Holidays • Flexible working hours with a remote work option