Job Description:
• Serve as a vital member of DaVita’s Payor Contracting team
• Process initial credentialing, re-credentialing, and obtain in network confirmations
• Build and maintain strong partnerships with payors
• Document workflow actions in appropriate systems and databases
• Provide workflow status updates to key stakeholders
• Complete credentialing applications and assemble documentation as required by payors
• Obtain network participation status from payors
• Complete regular audits of workflow to ensure high levels of accuracy
• Oversee initial and complex credentialing requirements discussions with entities and agencies
Requirements:
• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred
• Minimum of six (6) months’ administrative or clerical business office experience required
• Minimum of six (6) months’ experience in licensing, healthcare, or insurance preferred
• Proven ability to “get stuff done” and build strong professional relationships with internal teams and external payor partners
• Innovative and flexible thinker with strong organizational skills and the ability to organize, prioritize and coordinate multiple activities and a large workload
• Attention to detail and the ability to complete a high volume of tasks accurately, within set SLA timelines and with minimal supervision
• Ability to think critically, analyze and solve problems
• Demonstrated willingness to learn new skills and adapt to change
• Remains calm and effective in high pressure and urgent situations
• Ability to manage confidential information and/or issues using discretion and judgment
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
Benefits:
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.