Job Description:
• Serve as a functional and technical consultant supporting Salesforce Education Cloud implementations, ensuring solutions align with Salesforce best practices.
• Collaborate with education-sector clients to translate business requirements and operational needs into effective Education Cloud configurations and solutions.
• Support solution design including data models, integrations, and declarative automation.
• Assist with legacy data migrations from student information systems or custom education platforms into Salesforce Education Cloud.
• Support development of Entity Relationship Diagrams (ERDs) and documentation aligned with Education Cloud data standards.
• Evaluate and recommend Salesforce-native tools to support implementation goals (e.g., OmniStudio, Marketing Cloud, Tableau).
• Work closely with business analysts, developers, and architects to implement and configure Education Cloud solutions.
• Participate in design sessions, solution reviews, and system configuration activities throughout the project lifecycle.
• Contribute to solution demonstrations, workshops, and client discussions as needed.
• Stay informed on the Education Cloud roadmap and new Salesforce platform capabilities.
• Assist the project manager with solution planning and implementation timelines.
• Support configuration of Student Management (Academic Operations) and Alumni functionality within Education Cloud.
• Contribute to project documentation for internal and external stakeholders.
• Performs other job-related duties as assigned
Requirements:
• 14 years of general work experience (Bachelor’s degree not required).
• 5+ years of Salesforce experience supporting implementations, configuration, or consulting engagements.
• Experience implementing solutions using Salesforce Education Cloud, Experience Cloud Sites, and the Education Cloud data model.
• Experience supporting data migration activities from legacy education systems into Salesforce.
• Understanding of ERDs, data relationships, and custom object/field design to support education use cases.
• Experience with OmniStudio, Flow, and declarative automation tools.
• Familiarity with Agile delivery methodologies and collaborative team environments.
• Strong written and verbal communication skills with the ability to explain technical solutions to both technical and non-technical stakeholders.
• Salesforce Certified Education Cloud Consultant.
• Salesforce certifications such as Platform App Builder, Advanced Administrator, or other Salesforce Consultant certifications (Education, Service, Sales, Experience Cloud) are preferred.
• Salesforce OmniStudio Consultant or Developer certification is a plus.
• An understanding of data migration from a legacy system to Salesforce implementations is highly preferred.
• Maintain Salesforce certifications and be willing to assign them to Cherokee Federal; seek to earn additional Salesforce certifications.
• U.S. Citizenship is required.
• Must be eligible to obtain and maintain a Government Security Clearance, if necessary.
• Must pass pre-employment qualifications of Cherokee Federal.
Benefits:
• Medical
• Dental
• Vision
• 401K
• Other possible benefits as provided. Benefits are subject to change with or without notice.